Privacy

Last Updated: January 23, 2026

Sweet Oak Collaborative (“Sweet Oak TX”, “Sweet Oak Texas”, “Sweet Oak”, “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, services, and community platforms.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation and payment information
  • Messages, inquiries, and form submissions
  • Forum posts, comments, and private messages

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and actions taken on our site
  • Date and time of visits

We collect this information when you:

  • Subscribe to our mailing lists
  • Make a donation
  • Create an account
  • Participate in forums or discussions
  • Submit forms or contact us

How We Use Your Information

We use the information we collect to:

  • Communicate with you about programs, services, and updates
  • Process and acknowledge donations
  • Provide access to accounts, forums, and community features
  • Respond to inquiries and support requests
  • Improve our website and services
  • Comply with legal and regulatory obligations

Forum posts and community content may be visible to other users depending on the settings and nature of the platform.

Donations and Payment Information

When you make a donation, payment information is processed through secure third-party payment processors. Sweet Oak does not store full credit card or banking information on its own servers.

Forums and Community Content

If you participate in forums, discussions, or other interactive features:

  • Content you post may be publicly visible
  • We may store and display your posts, messages, and related metadata
  • You are responsible for the information you choose to share publicly

We reserve the right to moderate or remove content that violates our community guidelines.

How We Share Information

We do not sell or rent your personal information.

We may share information only in the following circumstances:

  • With service providers who help operate our website, email systems, donation processing, or hosting
  • To comply with legal requirements, court orders, or lawful requests
  • To protect the rights, safety, or property of Sweet Oak, our users, or others

All service providers are required to protect your information and use it only for authorized purposes.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain records required by law
  • Resolve disputes
  • Enforce our agreements

Forum posts and community content may remain stored unless removed by you or by us in accordance with our policies.

Your Rights and Choices

You may:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your account or personal data, subject to legal and operational requirements
  • Opt out of marketing or email communications at any time

To make a request, contact us using the information below.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain login sessions
  • Analyze website traffic and usage
  • Improve functionality and performance

You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be 100% secure.

Children’s Privacy

Sweet Oak does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Sweet Oak

Email: [email protected]